IAQ Logistics Coordinator

Taylors, SC

Position Summary:

Responsible for coordinating with sales for the manpower scheduling, travel arrangements, material procurement, badging requirements and logistic for all Carolina IAQ work centers.

Job Responsibilities:
  • Schedule all filter service, labor jobs and training as required.
  • Coordinate with Business Development, Operations Managers, Supervisors and Technicians to determine the resources best suited for the job.
  • Coordinate with Business Development to obtain PO/Job Number and verify SOW in Field Service prior to adding to the schedule.
  • Prepare TeamUp schedule for all work centers.
  • Using Salesforce Field Service, create work orders and service appointments for each resource.
  • Responsible for scheduling the daily activities of labor and filter service crews.
  • Send out pre-engagement emails to customers. Adjust schedule if needed.
  • Reserve hotel rooms and submit per diem requests weekly based on the schedule.
  • Provides professional customer service and support as necessary.
  • Maintain badging requirements for customer sites, ensure resources are properly badged for each customer.
  • Monitor purchase orders and job numbers; timeliness of billing documentation.
  • Assist Customer Support Manager with the preparation of Fire Damper reports.
  • Performs other duties as assigned or as needed.
Minimum Training and Experience:
  • High school diploma required.
  • At least three (3) years of logistics experience in an industrial, mechanical, or construction environment
  • Experience scheduling project workers/work crews
  • Working knowledge of Microsoft Word, Excel, PowerPoint, etc.
Desired Knowledge, Skills, and Abilities:
  • Effective verbal and written communication skills
  • Quick critical thinking and problem-solving abilities
  • Excellent customer service skills
  • Ability to multi-task
  • Strong organizational skills
  • Proficient in using Microsoft 365 applications: Word, Excel, Outlook, Access
  • Salesforce Field Service knowledge is preferred
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

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